How To: Use Our National Warranty Program

Get your shop signed up today to begin taking advantage of our National Warranty Program -- step-by-step instructions below!

Step 1: Sign up for an account

Click the Account button from the main menu at the top of the page. This will take you to the login / signup page, where you can sign up for an account. Typically you'll want to select Shop / Applicator as your Account Type. Then hit the Next button to fill in your login credentials.

Fill in the 2nd part of the form, with your Username, Email, and Password.

You will use these to log into your account, therefore make sure you write down your username and password somewhere you'll remember!  

Step 2: Wait for Approval Email before Login

We will review your submission and send an approval email within 48 hours. Once you've received the approval email, follow the link in the email to fill in your Shop Details, or simply go here: Customer Tools > Shop Details Form.

Step 3: Fill in Shop Details Form

After you've logged in to your account, you'll be directed to your My Account page, where you can manage your account details, track past orders, and more. There is also a link to the Customer tools section, where you'll find exclusive tools and content for our nationwide network of approved applicators and installers. We are constantly adding to this area, so check back often to find more!

But first things first, head to Customer Tools > Shop Details Form. There you will be able to fill in details about your shop to be included on the warranty documents that are created with every new Warranty Application. Please complete the Shop Details form once (one single time) for each location where your business sprays vehicles. For instance, if you have a North and an East location, they would both require an entry.

Step 4: New Warranty Application: Dealership Job

We are proud to support both Retail Trucks and Dealership Jobs with our National Warranty Program.

Retail Trucks = Direct customer, walk-in, etc.
Dealership Jobs = Sprayed for Dealership, later sold to end-use customer

For Dealership Jobs, begin a New Warranty Registration Application by clicking the orange button (on the left) in the Customer Tools section of your My Account page.

There are 3 sections to the Warranty Form.
1. Shop Info: your shop's tracking email (the one you entered into the Shop Details form), and the Applicator Shop (pick from dropdown)
2. Dealership / Customer Info: Dealership yes/no or Customer information
3. Vehicle & Application Info: Year/Make/Model/VIN and other info

Fill in the form, ensuring required fields all have the correct data.
Note - VIN field: 1-16 characters = red background, incorrect; 17 characters = green background, correct.

Hit SUBMIT to successfully register the vehicle in our system. You will be automatically emailed a copy of the warranty at the shop Email address. You will then be redirected to the Thank You page, where there is a HUGE button to download the Customer Warranty Activation QR Code, which you will add to the vehicle's paperwork / receipt. The Dealership will include that paperwork when they sell the truck to the end use customer.

Step 5: New Warranty Application: Retail Trucks

Retail truck jobs are the exact same for step 1 -- put in your shop's Email address, select your Shop Location from the dropdown, and hit NEXT!

On the second step, select Dealership Job > NO. This will trigger the Customer Information fields to appear. Complete the required fields. Note - the Customer will only get a copy emailed to them if you enter their email address in the Customer Email field. 

Click Next after filling in all the appropriate fields. And we're going to say it again just in case you missed it:

The customer will only be emailed a copy of the warranty if you put their Customer Email in that field.

Fill in the form, ensuring required fields all have the correct data.
Note - VIN field: 1-16 characters = red background, incorrect length; 17 characters = green background, correct length.

Click SUBMIT when you've filled in all the data, and you've now successfully registered a Retail Truck job!